Philippines
Positions
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Incident Management Analyst
Responsible for drafting and sending official, internal incident communications to subscribing stakeholders across the organization. -
Database Administration Manager
Job Responsibilities: Ensure that service metrics (SLAs, KPIs) are met and day to day targets are achieved through monitoring of activities, prioritization of tasks and appropriate shift resource staffing.Respond to customer escalations, participate in Post Implementation Reviews, identify... -
ERP Specialist III
The primary focus of this position is managing and optimizing the implementation, maintenance, and use of the Enterprise Resource Planning (ERP) software application and integration systems of the organization. This position will act as a technical point of contact for the integration,... -
Service Request Analyst
Job DescriptionProvide adequate support service corrections/ solutions to the various projects undertaken by the organization.Take the customer calls and properly record the incident or problem requests addressed by them.Must ensure that the requests launched by the customers are being resolved... -
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Data Analyst Specialist (Content Manager)
Create and update Dashboards from Business or Ad-hoc requests Assist in creating and automating reports Collaborate with other technical teams and business primes, to deliver client requests -
Sr. Network Administrator (Araneta Site)
Provide support to Sr. Network Administrator for any expansion and/or relocation networking requirements for call center and support groups within the organization and ensures that all networking requirements are meet, based on TIP standards and reliability. Coordinates with Telecommunication ... -
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Sr. Business Systems Analyst
Knowledge of telecommunications and contact centre vendors, services and products Passion to learn quickly and adapt to new technologies Hands on experience developing Composer based routing applications Comfortable working in Unix environment to troubleshoot and trace logs Ability to...