Basic Information

Ref number

Req_00064603

Primary Location

Home Office - Poland

Description and Requirements


TELUS International is looking for a Data Analyst to join its expanding analytics team. The role will focus on management and understanding of large data sets, utilising data analysis, data mining and data representation techniques to deliver actionable insights and directions to the business teams.

Management and analysis of large data sets are the key elements of this role, with the ability to bring increased understanding and insights to business teams through data analysis. This is an exciting opportunity to work on projects for some of the world’s leading technology companies and represents an opportunity for any analyst looking to move from a single or narrow focused role into one with significant scope to develop and learn new skills in a global technology environment.

Responsibilities will include but will not be limited to the following:

  • Working with business and operational teams to bring increased understanding and insight to their processes and associated data flows.
  • Accessing a variety of cross functional data streams, partnering with business teams to develop key reporting and analysis frameworks to support the efficient and effective management of customer programs.
  • Working with business teams to gather their requirements for data reporting / analysis, while developing documented, high quality data solutions.
  • Prepare, develop and maintain data visualization / business intelligence frameworks to support business teams.
  • Gathering and documenting relevant data sources, using ETL tools to process and store the relevant data sources.
  • Ensure the integrity and consistency of data/information streams throughout the business cycle.
  • Support adhoc and time sensitive business queries related to data patterns and business process flows.
  • Gather, structure, organize and analyse operational data/information from a variety of ongoing global customer programs.
  • Design, develop and support the implementation of analysis solutions based on large database sets.
  • Investigation, analysis and querying of data sets across a variety of business functions.

Education and Experience:

  • Primary degree in Analytics, Data Science, Mathematics, Computer Science, Information Management, or a related technical discipline.
  • Have at least 1 years + experience in a data management and data analysis environment.

Key Skills and Requirements:

  • Excellent analytical and problem-solving skills, where the candidate has demonstrated aptitude for developing solutions/process improvements.
  • Proven ability to support large and complex data flows, while bringing increased understanding to business teams around these data flows.
  • Relevant experience with data analysis applications and languages – R, Phyton
  • Database knowledge and understanding - SQL, MySQL, Oracle or similar DB Architectures.
  • Experience using ETL tools – preference will be given to candidates with Pentaho Spoon experience
  • Advanced experience in Excel, MS Access and/or VBA.
  • Experience in using data visualization and business intelligence application – Tableau, Qlik, Sisense
  • Work well under pressure, to meet deadlines and work on multiple projects simultaneously.
  • Good communication skills and ability to present data analysis results in a coherent and easy to understand way.
  • Strong organizational skills and attention to detail are essential.
  • Ability to complete workloads while working co-operatively with others to establish and maintain good working relationships.

Additional Job Description


TELUS International is looking for a Data Analyst to join its expanding analytics team. The role will focus on management and understanding of large data sets, utilising data analysis, data mining and data representation techniques to deliver actionable insights and directions to the business teams.

Management and analysis of large data sets are the key elements of this role, with the ability to bring increased understanding and insights to business teams through data analysis. This is an exciting opportunity to work on projects for some of the world’s leading technology companies and represents an opportunity for any analyst looking to move from a single or narrow focused role into one with significant scope to develop and learn new skills in a global technology environment.