Title

Vendor Information

Legal Company Name

Trading Name (if different)

Company Registration Number

Tax Identification Number:

Year Established

Company Website

Primary Contact Name

Primary Contact Email

Primary Contact Phone

Vendor Classification

Vendor Type

Geographic Information

Headquarters Country

Regions of Operation

Languages Supported

Countries/States Covered

Continents Served

4. Service Capabilities

Request vendor services and capacity

Service Type

Daily Capacity

Turnaround Time

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5. Language capabilities

Language

Locale

Proficiency Level (bachelors)

Proficiency Level (masters)

Native Speaker (Y/N)

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6. Pricing Structure

Pricing structure type

7. Volume Discounts

Volume Discounts

Service Type

Volume Threshold

Discount Percentage

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8. Banking information

Bank Name

Bank Code

Account Number

IBAN (for SEPA payments)

BIC/SWIFT Code

Account Currency

Bank Address:

9. Payment terms

Default Payment Terms (select one)

Early Payment Discount Offered

Payment Type (select all that apply)

Default Payment Type (select one)

Invoicing Currency

Special Payment Instructions

10. Quality Assurance

Quality Assurance Process:

Error Rate Guarantee %

Rework Policy:

Average Quality Score

11. Data Security and Compliance

Data security certifications (list all):

Background checks conducted

Watchlist screening conducted

Sanction screening Conducted

Compliance with GDPR

Compliance with CCPA

Compliance with HIPAA

ISO Certifications (list all):

SOC 2 certifications:

Data handling and storage policies (briefly describe):

12. Scalability and Flexibility

Maximum daily capacity (in units or hours):

Ramp-up time for large projects (in days):

Minimum project size accepted (in units or value):

Lead time required for project initiation (in days):

13. Customer Support

Support hours (specify time zone):

Response time guarantee (in hours):

Dedicated account manager:

Escalation process (briefly describe):

14. References

Company name

Contact person

Phone

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15. Additional information and Pitch Deck

Vendor to provide any additional information about your services or unique selling points, including customized pitch deck

16. Terms and Conditions

Standard payment terms

Minimum contract duration:

Cancellation policy (briefly describe)

Intellectual property rights (briefly describe)

17. Acknowledgments

Vendor Agrees to TIAI Supplier code of conduct (https://www.telus.com/en/about/procurement )
NDA template update to Telus AI and make a copy (https://docs.google.com/document/d/1348xA8A73r3vjeBE4MFBubxSNsKsBXXz/edit#heading=h.gjdgxs )