French Customer Support Specialist

Basic Information

Ref number

Req_00017389

Primary Location

Capital Trade Center

Additional Locations

TELUS Tower

Description and Requirements

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

If you dream of:
  • Working for a famous international rent-a-car company
  • Communicating and assisting customers by answering various requests, via phone and e-mail
  • Achieving great customer satisfaction, focusing on clients’ needs
  • Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients
  • Practicing your language skills on a daily basis
And you have:
  • Very good level of French
  • Great communication skills
  • Self-motivation, pragmatic and friendly approach
  • Well-developed customer orientation skills
  • Abilities for prioritization
We offer:
  • Stable job and career development opportunities
  • Great office at a top location
  • Attractive salary and additional incentives
  • Special discounts & offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses
Join us in Plovdiv! Send us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!

Additional Job Description

Handling calls and treating e-mails for a rent-a-car company. Giving explanations about the eligibility,rental conditions,prices. Making quotations and reservations, proposing extra sales

Required Language(s)
French

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