Wargaming Player Support Specialist with Polish and English

Basic Information

Ref number

Req_00017435

Primary Location

TELUS Tower

Description and Requirements

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

We challenge you to be part of the cool and fun team of WARgamers!

What will be your daily challenges?
  • Ensure player satisfaction by responding timely and accurately to the player’s complaints and disputes
  • Perform investigation and documentation of game exploits, bugs and similar other issues pertaining to the online gaming world
  • Ensure all players adhere to gaming rules and regulations
  • Manage gaming operations and report game status to management on a daily basis
  • Monitor disturbances and imbalances during games and provide corrective solutions
What are our expectations?
  • Very good level of Polish language & good level of English
  • Keen on playing games
  • Understanding of Player Support
What we offer:
  • A stable job and career development opportunities
  • Attractive salary
  • Flexible working schedule
  • Great office at the top location
  • Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office and many more)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses
Let’s play this game together! Send us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!

Required Language(s)
Polish
English

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