Team Psychologist with Turkish and English

Basic Information

Ref number

Req_00015717

Primary Location

TELUS Tower

Description and Requirements

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

For one of our new teams dealing with back office support, we are looking to recruit a Psychologist who will provide counseling and guidance to the team members and assist with complex cases. 

Your responsibilities:
  • Provide effective individual and group consultation and counseling 
  • Perform psycho-diagnostic evaluations of the team members
  • Handle complex cases and escalates when necessary
  • Prepare regular reports
  • Handle all issues with utmost discretion and confidentiality
  • Assist the HR department when necessary
Our requirements:
  • Master degree in Psychology
  • Previous experience in a similar position
  • In-depth knowledge and experience in individual and group psychology
  • Experience in the area of wellness counseling
  • Excellent communication skills
  • Excellent Turkish and very good English
  • Availability to work on 24/7 shifts
We offer:
  • Stable job and career development opportunities
  • Great office at a top location
  • Attractive salary and additional incentives
  • Special discounts & offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages, etc)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.

If this opportunity sounds appealing to you, apply now! Send us your CV!

* Please note that only shortlisted candidates will be contacted.

Required Language(s)
Turkish
English

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