Supercell Player Support Specialist with German and English

Basic Information

Ref number


Primary Location

Infinity Tower

Description and Requirements


TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Make the best strategic decision of your life! Join our team, especially if you want to make your hobby your daily job!

Your responsibilities:
  • To be every player's trusty advisor
  • To listen and respond to gamers queries via phone and/or email
  • To identify and assess customers’ needs to achieve satisfaction 
Our requirements:
  • To be fluent in German and to have a good level of English
  • To have a friendly personality
  • To enjoy communication with people and resolve cases
We offer:
  • A regular working time and unique work atmosphere
  • A stable job and career development opportunities
  • Attractive salary
  • Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Opportunity to plan your own working schedule 
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses
Come and join our fabulous team of gamers! Send us your CV! 

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!

Required Language(s)

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