Basic Information

Ref number


Primary Location

Las Vegas

Description and Requirements

Position Overview

The Content Moderator position supports the newest social media network for short-form videos. This position is responsible for ensuring legal compliance and safety of content uploaded to the platform. 

Note: This position will start as a work-from-home position and may transition to onsite within our contact center at a later time. The ideal candidate should be flexible to work in either environment.

Specific Responsibilities
  • Review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always conduct correct moderating policies
  • Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
  • Make suggestions for improving efficiency
  • Draw up daily activity reports

Job Requirements
  • Demonstrated stable job tenure
  • Social media savvy
  • Strong spelling, grammar, and reading skills
  • Experience in content or community moderation is a plus
  • Strong emotional intelligence and resilience
  • Accurate and critical work attitude
  • Strong prioritization skills
  • Enthusiastic and proactive team player
  • Collaborative and has a growth mindset
  • High school diploma or equivalent

Work-From-Home Requirements:
  • Dedicated, private home workspace free of distractions and interruptions
  • Established home internet connectivity; minimum internet download speed of 15 mbps | upload speed of 10 mbps
  • Understand own network environment at home
  • Ability to troubleshoot own devices & connectivity

Pay rate: $15.00/hr  (+ $25 work-from-home allowance per paycheck; paid bi-weekly)

Additional Job Description

Join a company that appreciates your energy, drive, and enthusiasm just as much as your skills. We obsess over providing world-class experiences to our customers and we’re looking for individuals who are committed to the same goal. We pride ourselves on maintaining a culture based around teamwork, quality, innovation, and constant growth and development.

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!