Basic Information

Ref number


Primary Location

Las Vegas

Description and Requirements

Position Overview

The Content Moderator position supports the newest social media network for short-form videos. This position is responsible for ensuring legal compliance and safety of content uploaded to the platform. 

Note: This position will start as a work-from-home position and will transition to onsite within our contact center at a later time, when deemed safe to do so by local government.

Specific Responsibilities
  • Review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always conduct correct moderating policies
  • Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
  • Make suggestions for improving efficiency
  • Draw up daily activity reports

Job Requirements
  • Demonstrated stable job tenure
  • Social media savvy
  • Strong spelling, grammar, and reading skills
  • Experience in content or community moderation is a plus
  • Strong emotional intelligence and resilience
  • Accurate and critical work attitude
  • Strong prioritization skills
  • Enthusiastic and proactive team player
  • Collaborative and has a growth mindset
  • Dedicated, private home workspace free of distractions and interruptions
  • Established home internet connectivity
  • Able to troubleshoot their devices & connectivity; understand their network environment at home; knowledge of their download/upload speed
Pay rate: $15.00/hr

Additional Job Description

Join a company that appreciates your energy, drive, and enthusiasm just as much as your skills. We obsess over providing world-class experiences to our customers and we’re looking for individuals who are committed to the same goal. We pride ourselves on maintaining a culture based around teamwork, quality, innovation, and constant growth and development.

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!