Recruitment Analyst (Sourcing)

Basic Information

Ref number


Primary Location


Description and Requirements

Additional Job Description

Position Summary:

In this position, the identified candidate will execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.). He/She will also ensure the achievement of sourcing / hiring requirements / targets for the different accounts and departments.

Functional Responsibilities:

  • Oversees the recruitment process as carried out by respective Talent Acquisition teams (i.e. phone screens, paper screens, initial and final interviews, reference checks). 
  • Delegates recruitment tasks to team members and drives for strict adherence timelines in order to meet the hiring targets for the specified time frame. 
  • Responsible in maintaining quality, completeness and timeliness of deliverables.
  • Monitors the recruitment process end-to-end and continuously recommends changes and improvements that align with business requirements.
  • Responsible for endorsing all TA shortlisted candidates profiles and the conversion of raw resumes and CVs into TI format to TA Manager.
  • Monitors the status of hiring requirements and schedules contract signing to all new hires and ensures proper filing of new-hire documents and proper endorsement after contract-signing.
  • Develops and produces reports and metrics which assist in forecasting, measuring and evaluating recruitment activity and quality.
  • Executes proper discharge of work force planning and recruitment and their sub-functions, namely, sourcing, screening, interviewing, selection, background investigation and placement.
  • Actively participates in the planning and execution of various programs in line with Talent Acquisition Operations and Retention.
  • Maintain Applicant Tracking System.
  • Responsible in ensuring that the shortlisted candidates are properly informed, briefed, and coached for clients interview and in sending an outlook calendar invitation to the appropriate parties.
  • Assists in developing team members through continuous mentoring and training.
  • Develops and fosters close relationships with customers. 
  • Takes part in the Final HR Interview stage of the recruitment process.

Minimum Requirement(s):

  • Graduate of any bachelor's degree.
  • At least 1 year of Sourcing/Recruiting experience for Volume/BPO hiring in either direct BPO of Recruitment Firms (please make sure that TELUS is not your vendor) or any Sales Experience.
  • Excellent English Communication skills.
  • Willing to be flexible in working schedule and location.

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!