Global Network Sr Administrator

Basic Information

Ref number

Req_00018154

Last day to apply

15-Jan-2019

Primary Location

Torre Pradera

Additional Locations

Merliot

Description and Requirements

Job Description Summary:


The Senior Network Operations Administrator is responsible for installation, maintenance and support of network and communication infrastructure to ensure the operation of global networks in order to provide performance and availability for its users, such as staff, customers and suppliers.


Main Responsibilities:

  • As a member of global network operations projects team you are accountable for: enable, configure , deploy, troubleshoot and manage overall communication networks, ensuring the proper functioning of communications, act as senior level network team to other groups and regions, lead network project calls, fulfill and maintain security and confidentiality standards, implement preventive systems.

  • Provides Level 3 support within internal IT Network Operations team for escalated SEV issues, service requests and in progress projects.

  • To Lead Global Projects as POC from Network Ops Team: ensures activities and milestones of the project delegated to him/her are achieved on a timely manner, exercise of exemplary interactions to all internal and external counterparts.  

  • Comply with Change Management Process, To assist Network Managers on Change Management Technical Peer review.

  • Provides Support to Global Security Audits acting as POC from Network Team within the Auditor Interviews and evidence asks.

  • Perform other project related duties as requested by management, performs hardware and software maintenance on network devices/ services.


Requirements:


  • Schedule flexibility


Skills:


  • Problem-solving and decision-making skills.

  • Excellent communication and interpersonal skills

  • Ability to respond to External & Internal requests

  • Faster adaptation to technology changes   

  • Capacity Planning and Organization

  • Time and project management skills


Knowledge:


  • English - High B1

    • Oral and written comprehension

    • Proper use of language

  • Advanced Knowledge in Network Monitoring Tools such as Solarwinds (NPM, NCM, Netflow), PRTG, Netbrain Map creation and real time captures of network status  

  • Advanced in managing Data and Voice networking equipment, including installation, configuration and maintenance

  • Advanced in OSPF and BGP dynamic routing protocols and PBRs

  • Advanced knowledge in MPLS and VRF

  • Basic knowledge in QoS

  • Advanced skills in generating and analyzing packet captures

  • Knowledge with Proxy Services

  • Advanced knowledge in UTMs, NGFW, IDS/IPS, Firewall services including VPN

  • Intermediate knowledge in Troubleshooting VoIP H 323 and SIP

  • Proficient in creating Low and High level network diagrams

  • Proficient in using MS Office and Google Suite

  • Intermediate knowledge in managing WIFI Infrastructure, ISE, Wireless LAN Controllers, and CPI



Studies & Experience:


  • Bachelor in Systems, Computer Science or equivalent

  • Network Certification CCNP R&S Certified, CCDA, CCNA Service Provider or equivalent associate level track started

  • 2 years of network administrator II or equivalent IT operations environment



Additional Job Description

The Senior Network Operations Administrator is responsible for installation, maintenance and support of network and communication infrastructure to ensure the operation of global networks in order to provide performance and availability for its users, such as staff, customers and suppliers.

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!