Basic Information

Ref number


Primary Location

Torre Pradera

Description and Requirements

Role and responsibilities:

As a quality assurance analyst/tester the candidate must be able to support all testng activities during the different stages of the SDLC. Mainly will be focused on manual testing but test automation skills will be useful in the future. Should be capable of understanding requirements and designing test suites that will cover all possible scenarios. Is expected to have broad knowledge of software testing methodologies and concepts.


Responsibilities include:


  • Review, analyze and understand system and business requirements

  • Design, creation and execution of test cases for each stage of the testing life cycle.

  • Reporting and documenting defects

  • Help troubleshoot issues

  • Support release night testing

  • Maintain testing progress report.

  • Active participation in all scrum ceremonies


 Experience and Knowledge

  • Strong knowledge of software QA/testing methodologies, tools, and processes is required for this position.

  • Key Concepts

    • Basic knowledge of networking concepts (IPs, subnet size, routers, network diagrams)

    • Basic knowledge of database concepts (queries, how databases work)

    • Testing Life Cycle (for both manual and automated)

    • Familiarity with Test Driven Development

    • Knowledge of automation testing frameworks such as Data Driven Testing, Keyword Driven, etc.

    • Familiarity with continuous integration and continuous delivery life cycle

    • Rest and Soap Services

    • Types of tests


  • Processes

    • Test cases creation and execution

    • Defects life cycle management 

  • Tools

    • Strong knowledge and experience using SOAPUI

    • Jira for test cases and defects creation

    • Version control tools as GIT

    • Test Automation tools (e.g., Selenium, Testcomplete, Jest, Puppeteer, LoadRunner)

    • CI/CD tools (Jenkins, docker)

    • Familiarity with Windows operating systems 

    • Familiarity with SQL and Oracle databases 

  • Methodologies

    • Strong knowledge of agile methodologies as Scrum

    • Testing methodologies

      • How to perform tests depending on the type of application

Skills and Abilities:


  • Hands-on QA/testing experience

  • Strong analytical, problem-finding and problem-solving skills

  • Excellent interpersonal and communication skills (verbal, written, presentation)

  • Ability to work independently, and flexibility to multi-task and adapt to changing business needs.

  • Enthusiastic and proactive team player who is delivery-oriented, takes responsibility for the team’s success, and strives to continually learn and improve

  • Advanced English communication skills

  • Used to work under pressure and focused on delivering results

  • Experience creating documentation

Equal Opportunity Employer:
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of the TELUS International, you will be in the heart of major transformation program supporting it as a QA Automation.

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