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Digital Solutions | Business Systems Analyst

Basic Information

Ref number

Req_00038706

Primary Location

Torre Pradera

Description and Requirements

JOB SPECIFIC EXPERIENCES

  • Relevant experience in requirements gathering and relationship building with business clients.

  • Business and technology background

  • Able to direct feature teamwork, collaborate with business partners, vendor / consulting organizations and peer-level professionals, technical partners, and all key stakeholders in initiatives.

  • English Proficiency is a must

 

BROADENING EXPERIENCES

  • Experience working in cross-functional and large projects.

  • Strategic thinking, driving towards corporate objectives.

 

TECHNICAL SKILLS

  • 2 Years+ IT Background (Development/Infrastructure/Out of the box solutions) 

  • Basic Cloud Knowledge 

  • Understanding of Automation testing

  • Consulting & Strategic Thinking

  • Customer Needs and Insights

  • Implementation and Support

  • Product & Service Expertise

  • Requirements Assessment

  • Agile Framework (A must)


Competencies:

  • A team member who takes ownership of every client interaction and is accountable for effective outcomes beyond that interaction.

  • A professional that demonstrates empathy by listening to understand the client's unique emotions and situations, in order to communicate in a clear, honest and genuine way.

  • A team member who collaborates to get things done by leveraging their own and reach other's unique talents.

  • A team member who eagerly adapts to meet the changing needs of our clients

  • A team member who proactively seeks to make things better



Equal Opportunity Employer:
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description

As an active member of the TELUS International, you will be in the heart of major TELUS transformation program supporting it as a Business Systems Analyst
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