Customer Service Representative with Portuguese

Basic Information

Ref number

Req_00017888

Last day to apply

31-Jan-2019

Primary Location

AFI Building 3

Description and Requirements

Your profile:


- excellent command of Portuguese (B2 - C1 level)
- availability for a full-time schedule, Monday - Friday, in shifts: 13:00-21:00 / 15:00-23:00
- individuality, tact, and ability to work directly with international clients
- very good communication and listening skills
- client oriented person
- good computer literacy

Your responsibilities:


- taking calls and writing emails in Portuguese
- identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs
- developing and maintaining a full knowledge of client products and services
- manage customers’ accounts

We offer:

- Stable job - permanent labor contracts
- Above average fixed salary, performance bonuses
- Monthly meal tickets
- Transportation vouchers for late shifts
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage – we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

It’s different here! Check out our Facebook page!


Required Language(s)
Portuguese

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!