Customer Care Advisor with German and English for iRobot

Basic Information

Ref number

Req_00019689

Primary Location

Capital Trade Center

Description and Requirements

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

You are excited about the innovations and you wanna be part of the Robotic Revolution?

If yes, YOU can do it NOW! JOIN our iRobot team!

Your daily challenges:

  • Maintain positive relationships with clients
  • Manage incoming calls and customer service inquiries related to iRobot products and technical support information
  • Identify and assess customers’ needs to achieve satisfaction

Your profile:

  • Fluent in German
  • Good level of English
  • Friendly and communicative person
  • Self-driven and result-orientated

We offer:

  • Stable job 
  • Career development opportunities
  • Attractive salary
  • Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
  • Additional health insurance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!

It sounds like the perfect job for YOU, SEND us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!


Required Language(s)
German

Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!