Basic Information

Ref number

Req_00035178

Last day to apply

15-Dec-2021

Primary Location

TELUS Tower

Description and Requirements

You are enthusiastic and adventurous person? Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader of the BPO sector TELUS International Europe!

As a First level Technical Solutions Consultant with French and English you will be a part of a great team and all together will:
  • Assist businesses with general inquiries, product support and troubleshooting via phone, e-mail and chat
  • Only B2B (business to business) communication
  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and understand user needs
As a candidate you do not need to have experience in a similar role but you should be fluent in French and able to demonstrate keen interest in technologies and have excellent communication skills.

In Return, We Offer:
  • Working hours - Monday to Friday 10:00 until 19:00
  • Stable job and career development opportunities
  • Attractive salary
  • Fully paid training
  • Special Discounts and Offers (e.g. Food vouchers, Multisport cards, etc.)
  • Additional health insurance & Transportation allowance
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Support and learning
  • Employee referral bonuses & Recognition programs
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!

It sounds like the perfect job for you, apply now!

About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.



Required Language(s)
French