“Contact Us” form Q&A
If you need assistance with your application or any other career-related topic please complete the Career Support form.
You can find some guidance below.
1. Help Topic: Talent Acquisition - Application Follow-up/Assessments /Login issues/Training:
You can use this help topic option if you have already applied for a position in the company and would like to follow up on your application or need any assistance from the Talent Acquisition team.
If you need support with an AI Community role you can reach out to TI_AICommunitySupport@telusinternational.com
2. Help Topic: HR - Employment clearance/verifications/Form W-2 requests: you can use this help topic option for any current and former employees' verification.
3. Help Topic: Data Privacy - Request Personal Data Deletion: To be able to process the deletion of your data in accordance with the applicable data protection regulations, we need you to please verify your identity via the following form:
https://submit-irm.trustarc.com/services/validation/7478848e-c349-4fb1-8f04-8d3d39c7ff3f
Please note that we cannot process your request without this verification and your request will be automatically closed after 30 days if unverified.
4. Help Topic: Report Potential Recruitment Fraud: You can use this help topic if you would like to report a potential scam.
Important notice: TELUS Digital would never request a monetary deposit for any role or project with the company.
Our recruitment and sourcing teams only use @telusdigital.com or @telusinternational.com and @telusinternational.ai addresses (with all small letters) when emailing candidates.
We encourage you to flag the original fraudulent posting with UpWork, Telegram, or any other job posting site so that it can be removed promptly.
If you are unsure as to whether a job offer is legitimate, please don’t hesitate to contact us at TI_AICommunitySupport@telusinternational.com for confirmation.
5. Help Topic: I want to apply: If you want to apply for a position in the Company, you can find and review our current opportunities on our Career Website.
If you don't see your country on the Careers portal, it means we don't currently have any available positions there.
